Volgistics

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  • 12 Jul 2018 5:58 PM
    Message # 6379228
    Deleted user

    Hi everyone!

    I've been using Volgistics for a little while and I was wondering how different museums enter information on there so as to make sure that reporting is as accurate as possible. Particularly as it relates to hours of service.

    For example: We have weekend festivals a few times a year and volunteers from all departments are invited to help out. For something like this, would you create an assignment for each festival or would you create a general special events assignment.

    Also, does anyone add pictures to volunteer profiles?

     Thanks for your feedback!!

  • 13 Jul 2018 8:59 AM
    Reply # 6379992 on 6379228
    Richard Harker (Administrator)

    I'm following this thread with interest, too.

  • 13 Jul 2018 10:45 AM
    Reply # 6380106 on 6379228
    Samantha Arceneaux (Administrator)

    Hi Maria!

    I have not used Volgistics as an administrator, but have used it as a volunteer and loved it. I would suggest creating an assignment for each festival. It may be easier (from the volunteer perspective) to recognize what dates you are signing up for, so you won't have accidental no shows.

    My volunteer manager uploaded our pictures into Volgistics, it helped all staff keep track of everyone. As a volunteer manager, I used Altru, and we undertook taking and uploading our volunteers pictures into their Altru profile. This really helped since we had around 300 volunteers- I didn't know all 300 on sight, and the rest of the museum staff certainly didn't. If you have many different departments working with volunteers, this can help with building relationships as well as security. For a large event like a festival, it helps staff to have a reference. This can also help when you have a staff person say "I saw volunteer X doing A.B,C bad behavior, but I don't know their name." You address the issue more quickly and effectively by being sure you know who it is!

    Since we had a large volunteer group, pictures became part of a summer intern project. When the volunteers came in whose picture we didn't have, our intern would take them and upload them, throughout the summer. This helped the intern and volunteers get to know one another better, and they didn't all have to be done at once. Since we told everyone the pictures were just for staff reference, no one protested too much. I also sent them an email before we started the project.

    Hope this helps!

    Samantha

  • 13 Jul 2018 12:22 PM
    Reply # 6380285 on 6379228
    Deleted user

    Hi Maria,

    While we don't use volgistics for events, we have been using it for some time now for our ongoing positions.  If you need to report volunteer numbers for specific events, it's probably easiest to create separate assignments for each event.  This would also allow volunteers to sign up for specific events, if you use the self-scheduling function of volgistics.  If you don't need to report specific numbers of volunteers per event, it's probably easiest to create a general events volunteer assignment.

    On adding photos, we do this.  We use their volunteer ID card photo.  We find it extremely helpful in situations where there is a visitor/staff complaint or positive feedback about a volunteer, and they don't know who the volunteer was.   We can look at the schedule for the day and see who was in and try and find a match.  We do find uploading the pictures a little tricky sometimes (you have to flip the photo around to get it in the right position) but once you get the hang of it, it's easy. 

    Feel free to reach out with any other questions!

    Lindsay Watts

    Director, Volunteer Program

    9/11 Memorial & Museum

    LWatts@911memorial.org

     

  • 17 Jul 2018 1:13 PM
    Reply # 6385673 on 6379228
    Jenny Woods (Administrator)

    We use Volgistics for events, but we do it a bit differently than the other folks who have posted. We  have an assignment called Events, and every event we need volunteers for gets posted there. I use the note field on the add assignment section to briefly describe what the event is and the volunteer duties for that shift and where to check in upon arriving. There is a character limit, but I am able to get enough details in for my volunteers to get the basics of what they are signing up for (ie. Family Field Day, Art Activity Assistant, Check in w/ Jenny at  Art Studio) and they have me and the Events Volunteer Chair to turn to for more info. Each month I can see how many events hours were recorded quite easily by running one report. 

    We do upload photos (usually the same one as their badge photo) and it is extremely helpful for me to match faces with names.

    Jenny Woods
    Seattle Art Museum

  • 26 Jul 2018 10:07 AM
    Reply # 6399193 on 6379228
    Deleted user

    Thank you all for your feedback!

    Another question that I just thought of... I am currently putting together the online application form and I noticed that a lot of places ask for emergency contact on their application form. I currently require active volunteers to enter an emergency contact when they log in to the volunteer information center to log their hours so I am thinking of not asking for that on the application form.

    Is there a particular reason to ask for that information before someone becomes active?

  • 26 Jul 2018 1:34 PM
    Reply # 6399572 on 6379228
    Samantha Arceneaux (Administrator)

    Hi Maria,

         I think as long as you have their emergency information before they being any kind of work (i.e. when they log in), you don't need to require it on the form. Data for data's sake can be redundant. Anyone else have an opinion on this?

    Samantha

  • 31 Jul 2018 2:27 PM
    Reply # 6407113 on 6379228
    Deirdre Araujo (Administrator)

    Sorry I'm late to the conversation (college tour time for parents of teens).

    We use BetterImpact and allow volunteers to upload their own photo after they've been accepted into the program.  We also have separate sign-ups for special events and them group them by Division/Department for accurate reporting of staff/hours.


    Your question about emergency contact info is interesting! Sometimes in the notes section, the prospective volunteer will alert us to the fact that the person does not speak English, and it's the same # as their home. If the language spoken is shared, it helps us prepare should a phone call be in order, but for the most part, I agree - it could happen later. Will definitely bring this up in our next team meeting.


  • 16 Oct 2018 3:16 PM
    Reply # 6754919 on 6379228
    Deleted user

    Hi all! 

    I wanted to revive this thread with a new question! I've made a lot of progress with the online application form and am excited to get it up and running. Something that just came up-- differentiating between volunteer and internship applications. Are any of you currently doing this with your online form? If so, how are you going about it? 

    After some back and forth with the help team,  I might have to create a "site" (internship program?) for assignments that take interns and have a different "site" (volunteer program?) for general volunteer applications.  They did present other options, but this seemed like the one I was most able to wrap my head around. 

    Any feedback would be incredibly helpful! I can also be reached via email: mim54@drexel.edu or phone 215-299-1029. THANK YOU!

  • 17 Oct 2018 1:37 PM
    Reply # 6771655 on 6379228
    Jenny Woods (Administrator)

    Hi Maria,

    We do have a second application for interns that is a bit different from the general volunteer application.  We do not use different sites like you were describing, however. Once an intern is accepted, I enter their assignment as Intern, and can use that designation to sort them out from the rest of the volunteers for reports, emails, hours, etc.  I guess I am not understanding why you would need them to be in their own site?

    Jenny Woods
    Seattle Art Museum

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