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Below are three conversations with the author of AAM's Designing a Museum Volunteer Program Toolkit, Susan Zwerling, about best practices and concerns related to creating or reimagining a volunteer program. In each episode, she discusses how the insights she gained while developing the toolkit can be applied to challenges, both old and new, in the museum field. Each episode has a particular focus from her toolkit.  

Episode One: Designing a Museum Volunteer Program:

In this episode of Volunteer Voices, Susan talks with AAMV board member and Manager of Volunteer Services at The Perot Museum of Nature and Science, Marcie Keller, about structuring a volunteer program.

Episode Two: Designing a Museum Volunteer Program:

Susan sits down with AAMV board member and Volunteer Manager at the International Spy Museum, Kia Hunter, to discuss developing a volunteer program.

Episode Three: Supporting a Museum Volunteer Program:

In the final episode of this series, Susan talks with AAMV board member and Intern Coordinator at the Chicago History Museum, Marne Bariso, about supporting a program. 

Please make sure to check out Susan' work, AAM's Designing a Museum Volunteer Program Toolkit, which also features worksheets and forms to help guide you and your organizations through these processes.

Thank you so much to Susan Zwerling for speaking with AAMV about these crucial and timeless topics!

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